Privacy Policy
NeuroSync Mental Health Inc (“NeuroSync,” “we,” “us”) respects your privacy. This policy explains how we collect and use information through neurosyncmind.com (the “Site”).
Information we collect
- Information you give us: When you complete our eligibility questionnaire, contact form, referral form, or partnership form, we collect details such as your name, phone number, email, ZIP code, and your message.
- Questionnaire answers: Your answers are used in your browser to show you a preliminary result. We store only your contact details, your overall result, and your treatment interest so our team can call you. We do not store your individual answers to health questions through this Site.
- Technical information: Like most websites, our hosting provider may log basic technical data (such as IP address and browser type) for security and performance.
How we use information
- To contact you about your inquiry, answer questions, and schedule a consultation
- To coordinate referrals with healthcare providers
- To improve our Site and services
We do not sell your personal information.
Service providers
We use trusted service providers, such as our customer relationship management (CRM) platform and website host, to operate the Site and manage inquiries. They may process information on our behalf only to provide services to us.
Calls, texts & emails
If you agree to be contacted, we may reach you by phone, text message, or email about your inquiry. Message and data rates may apply. You can opt out at any time by replying STOP to a text, using the unsubscribe link in an email, or calling us.
Health information
The Site is not intended for sharing detailed medical information. Once you become a patient, your protected health information is handled under our HIPAA Notice of Privacy Practices, which we provide at intake.
Not for emergencies
Do not use this Site for urgent needs. If you are in crisis, call or text 988 or call 911.
Children
The Site is intended for adults. We do not knowingly collect information from children under 13.
Your choices
You may ask us to access, correct, or delete the information you submitted through the Site by contacting us.
Contact us
NeuroSync Mental Health Inc
Phone: (302) 494-4666
Email: info@neurosyncmind.com
Last updated: November 2026